Terms & Conditions
Terms Of Use Notice
ALL PRODUCTS AND SERVICES (“SERVICE”) PROVIDED BY GURREN BUGGIE LTD. (“Gurren Buggie”) ARE SUBJECT TO THIS TERMS OF USE NOTICE (“NOTICE”). SERVICE MEANS, INCLUDING BUT NOT LIMITED TO, ANY PRODUCT, SERVICE, SERVICE EVENT (DEFINED AS BELOW), SOFTWARE, APPLICATION AND INFORMATION PROVIDED UNDER GURREN BUGGIE BRAND OR ANY OTHER BRAND OWNED BY GURREN BUGGIE. YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE READ THIS NOTICE AND UNDERSTAND THE RIGHTS, OBLIGATIONS, TERMS AND CONDITIONS SET FORTH HEREIN. IF YOU ARE A MINOR, YOU SHALL REGISTER AS THE MEMBER OR ACCESS THE SERVICES ONLY AFTER YOUR PARENTS (OR YOUR GUARDIAN) READ AND UNDERSTAND THE RIGHTS, OBLIGATIONS, TERMS AND CONDITIONS CONTAINED IN THIS NOTICE. BY CONTINUING TO INSTALL, COPY, SURF, DOWNLOAD, ACCESS, PURCHASE, ENTER AND/OR OTHERWISE USE THE SERVICE, YOU OR YOUR PARENTS (OR GUARDIAN) EXPRESSLY CONSENT TO BE BOUND BY THIS NOTICE, INCLUDING UPDATED VERSION, AND ALL APLICABLE LAWS AND REGULATIONS.
1. Acknowledgement
1.1
YOU acknowledge that this SERVICE will operate only on those designated hardware and software platforms. YOU acknowledge that it is YOUR responsibility to have the appropriate software, hardware and internet connection to operate the then-current version of SERVICE. Gurren Buggie, in our sole discretion, may modify the SERVICE, terminate any events hold through this SERVICE (“Website Event”), or discontinue any service through SERVICE at any time without notice, and Gurren Buggie also reserve all rights to cease supporting any hardware or software platform at any time without notice.
1.2
YOU acknowledge that some content of the SERVICE is provided by third parties, and YOU also acknowledge that this SERVICE may enable access to third parties’ services or websites. YOU agree to enjoy such services or websites and access at YOUR own discretion and such enjoyment shall be subject to the conditions and terms between YOU and such third parties., including but not limited to price of merchandize, order confirmation system, maximum order amount, product delivery and payment policy. YOU also acknowledge and agree that Gurren Buggie will Beis not responsible for neither the agreement between YOU and such third parties nor any content provided by such third parties.
1.3
YOU acknowledge that any software YOU downloaded or obtained via the SERVICE shall be used in compliance with the End User License Agreement (“EULA”) provided or contained therein.
1.4
YOU acknowledge that nothing in that NOTICE gives YOU a right to use any of Gurren Buggie’s trademarks, service marks, product or service names, slogans, logos or images unless YOU have agreed otherwise in writing with Gurren Buggie.
1.5
YOU acknowledge that this NOTICE may reference other guidelines, notices, agreements or other terms and conditions of Website Event provided by Gurren Buggie or any information contained in the SERVICE, and such reference shall constitute an integral part of this NOTICE.
1.6
YOU acknowledge that Gurren Buggie reserves the right to modify this NOTICE at any time, and each such modification shall be effective upon posting on the SERVICE. YOUR continued use of the SERVICE following any such modification will be deemed YOU agree to be bound by and YOUR acceptance of the modified NOTICE. It is therefore important that YOU read and visit this SERVICE on a regular basis to ensure YOU are updated as to the applicable NOTICE. If YOU do not agree to be bound by this NOTICE and to abide by all applicable law, YOU must discontinue using the SERVICE immediately.
1.7
YOU agree that the electronic format is the sole manner of declaration of intention of this SERVICE or NOTICE.
1.8
YOU acknowledge that this NOTICE may referencing order to protect YOUR privileges, YOU shall abide by the Internet application custom. YOU agree the following actions are strictly prohibited:
1.8.1
Any attempt to interfere, invade, or destroy any system or resource on the Internet.
1.8.2
Transmitting materials that are threatening, obscene, pornographic, or destroying the public order and customs.
1.8.3
Spreading computer virus through the network of the SERVICE.
1.8.4
Using any data mining, robots, or similar data gathering and/ or extraction tools. In the event that YOU use any software or tools above, YOU will be disqualified to participate in Website Event.
2. Intellectual Property Right
2.1
YOU acknowledge that YOU are solely responsible for the information upload, transmit, input or provide to this SERVICE by YOU, and none of such information represents the opinion of Gurren Buggie. For the avoidance of doubt, information includes without limitation to, information, data, text, software, music, sound, photographs, graphics, video, messages or other materials (“Information”).
2.2
When YOU uploaded, transmitted, inputted or provided the Information to this SERVICE, YOU grant Gurren Buggie, its affiliates and subsidiaries, a worldwide, non-exclusive, non-revocable, royalty-free, transferable, sub-licensable right to promote and distribute part or all of the Information in any media formats with any manner, including without limitation to modify, reproduce, public broadcast, public transmission, adapt, distribute, publish, public release, or otherwise use the Information.
2.3
If YOU do not have authorization for the above right, please do not upload, transmit, input or provide Information to this SERVICE.
2.4
If YOU are accused of allegedly infringing any third party IPR on three or more occasions, Gurren Buggie reserves the right to terminate and/or restrict YOUR access to the SERVICE.
2.5
All title and intellectual property rights in and to any third-party content that is contained in the SERVICE or may be accessed through the use of the SERVICE, is the property of the respective content owners and may be protected by applicable intellectual property related laws and treaties.
2.6
If YOU are aware of any actual or prospective infringement of any content of the SERVICE, or an infringement notification is required in accordance with applicable laws or regulations, please submit the notification to Gurren Buggie Legal Compliance Department with the contact information indicated in this NOTICE, Gurren Buggie will proceed with the corresponding procedure in accordance with applicable laws.
2.7
Upon receipt of an infringement notification from a copyright holder or its agent, Gurren Buggie will remove, disable YOUR access to or may take other actions to alleged infringing content or services in accordance with applicable laws. If YOU believe that such content or services were not infringing, YOU may submit a counter notification to Gurren Buggie Legal Compliance Department with the contact information indicated in this NOTICE, Gurren Buggie will proceed with the corresponding procedure in accordance with applicable laws.
3. Registration
To use all services provided in this SERVICE, YOU acknowledge and accept the followings:
3.1
YOU are required to provide true, accurate, current and complete information about YOURSELF if prompted and requested by a registration process of Gurren Buggie Account. YOU may access and correct YOUR personal information through this SERVICE at any time.
3.2
YOU may view and change YOUR registration information by logging in and editing YOUR account settings on SERVICE. For the security of YOUR account, YOU will be required to sign in with YOUR login ID and password. YOU are solely and entirely responsible for securing the confidentiality of YOUR password and user name and for any and all activities that occur under YOUR account.
3.3
If Gurren Buggie finds that the account/password of Gurren Buggie Account had been misappropriated, Gurren Buggie may immediately suspend or terminate such Gurren Buggie Account's password, account (or any part thereof) or use of this SERVICE, and remove all the Information related to such Gurren Buggie Account from this SERVICE.
3.4
YOU shall comply with this NOTICE and shall not be in violation of any applicable laws and regulations. Gurren Buggie reserves the right to verify the validity of YOUR membership at any time during or after any Website Event, and reserves the right to disqualify YOU (even a Winner) from any Website Event including YOUR prize qualification who constitutes any misconduct for tampering or suspicion of tampering with Website Event without any notice. Failure of Gurren Buggie to enforce any of its rights hereof does not constitute a waiver of those rights.
4. Privacy Policy
Due to respect to personal information, Gurren Buggie is committed to protecting and respecting YOUR privacy with GURREN BUGGIE Privacy Policy.
5. License and Restriction
5.1
Subject to the terms of this NOTICE, Gurren Buggie hereby grants YOU a limited, personal, non-commercial, non-exclusive, non-sublicensable, non-assignable, free of charge license to access or enter the SERVICE and its services. Except for rights granted expressly herein, YOU acknowledge that all other rights remain with Gurren Buggie. Any and all rights, including without limitation, in the SERVICE, are and shall remain the exclusive property of Gurren Buggie and/or its licensors. Nothing in this NOTICE intends to transfer any such rights, or to vest any such rights to YOU.
5.2
No Removal of Notices: YOU agree that YOU will not remove, obscure, make illegible or alter any notices or indications of any rights and/or Gurren Buggie’s rights and ownership thereof, whether such notice or indications are affixed on, contained in or otherwise connected to any materials.
6. E-Commerce
Any purchases of products and services/support packages provided by Gurren Buggie, shall be governed by the terms and conditions of the e-commerce store, please refer to Gurren Buggie sales agreements and relevant policies.
7. Term and Termination
7.1
If for any reason this SERVICE is not capable of running as planned, including but not limited to force majeure, technical failures, unauthorized intervention, fraud or any other cause beyond the control of Gurren Buggie which corrupts or affects the administration, security, fairness, integrity or proper conduct of this SERVICE, Gurren Buggie reserves the right in its sole discretion to cancel, terminate, modify or suspend the SERVICE subject to any written directions from a relevant governmental authority.
7.1
This NOTICE is effective until terminated by YOU or Gurren Buggie. YOUR rights to use the SERVICE will be terminated automatically without notice if YOU fail to comply with the terms and conditions mentioned in this NOTICE. In this regard, Gurren Buggie will not bear any responsibility to YOU. Upon termination of this NOTICE, YOU shall immediately cease all use of the SERVICE and its copies, in whole or in part.
8. Warranty Disclaimer and Limitation of Liability
8.1
Gurren Buggie ensures that the computer system used in the SERVICE has the reasonable expected safety standard.
8.2
YOU ACKNOWLEDGE THAT THE SERVICE IS PROVIDED “AS IS.” THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THIS SERVICE IS WITH YOU, INCLUDING BUT NOT LIMITED TO RELATED COST OF ALL NECESSARY SERVICING AND REPAIR. TO THE EXTENT PERMITTED BY LAW, GURREN BUGGIE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THIS SERVICE OR ANY OTHER INFORMATION OR DOCUMENTATION PROVIDED UNDER THIS NOTICE OR FOR THIS SERVICE, INCLUDING BUT NOT LIMITED TO ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR AGAINST INFRINGEMENT, OR ANY WARRANTY ARISING OUT OF USAGE OR OUT OF COURSE OF PERFORMANCE. GURREN BUGGIE ALSO MAKES NO WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THIS SERVICES OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THIS SERVICE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.
8.3
THE ENTIRE RISK ARISING OUT OF THE USE AND/OR PERFORMANCE OF THIS SERVICE REMAINS WITH YOU. IN NO EVENT SHALL GURREN BUGGIE, ITS LICENSORS OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR AFFILIATES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, INTERRUPTION, LOSS OF INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF OR RELATING TO THIS NOTICE OR THE USE OF OR INABILITY TO USE THE SERVICE OR ANY PART THEREOF, EVEN IF GURREN BUGGIE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.
8.4
Gurren Buggie shall not be responsible for any incorrect or inaccurate information, caused by the internet user or for any of the equipment or programming associated with or utilized in this SERVICE, or for any technical error, or any combination thereof that may occur in the course of the administration of this SERVICE including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or telephone, mobile or satellite network failure, technical problems or traffic congestion on the internet or website, software failure, theft or destruction or unauthorized access to or alteration of entries and any injury or damage to YOUR computer related to or resulting from participating in or downloading any materials in this SERVICE.
8.5
In the event that any prize is provided in Website Event, YOU acknowledge the following:
8.5.1
Gurren Buggie accepts no responsibility for any tax implications that may arise from YOUR acceptance of the prize. Independent financial advice should be sought by YOU.
8.5.2
A prize, in whole or in part, is not allowed to transfer or exchange and cannot be liquidated unless specified otherwise.
8.5.3
In the event that a prize is not available despite Gurren Buggie’s reasonable endeavors to procure the prize, Gurren Buggie reserves the right to substitute a prize of equal recommended retail value, subject to any written directions from a relevant governmental authority.
8.5.4
Gurren Buggie accepts no responsibility for any subsequent variation in the prize value.
8.5.5
In the event that any failure of a prize winner to take the prize within a certain period of time indicated in the Website Event is deemed a waiver of the right for a prize, and Gurren Buggie, on its sole discretion, has the right to decide the substitution method of such prize winner.
9. Indemnity
YOU agree to defend, indemnify and hold harmless Gurren Buggie and its affiliates, service providers, syndicators, distributors, licensors, officers, directors and employees, from and against any and all losses, damages, liabilities, and expenses arising out of any claim or demand (including reasonable attorneys' fees and court costs), due to or in connection with YOUR violation of this Notice or any applicable law or regulation, or third-party right.
For further information regarding this NOTICE and referenced guidelines, contact GURREN BUGGIE Legal Compliance Department by registered mail, facsimile, e-mail or phone at:
GURREN BUGGIE LTD.
Company Representative: Mr. Daniel Levy
Legal Affairs Center
Legal Compliance Department
Email my.support@gurrenbuggie.com
Updated February 04, 2024 by GURREN BUGGIE Legal Affairs Center
Customer Care
Welcome to GURREN BUGGIE, your go-to online store for the latest and greatest in advanced technology hardware, computing, and electronics products. Our team of experts is dedicated to providing you with the highest level of customer service, so if you have any questions or concerns, please don't hesitate to contact us. We are committed to ensuring your satisfaction with every purchase, and we stand behind the quality of our products. Thank you for choosing GURREN BUGGIE!
Privacy & Safety
At GURREN BUGGIE, we take your privacy and safety seriously. We use the latest encryption technology to protect your personal information, and we never share your data with third parties without your consent. When you shop with us, you can rest assured that your information is safe and secure.
GURREN BUGGIE Privacy Policy
Gurren Buggie Ltd. and its affiliated entities (hereinafter referred to as “Gurren Buggie”, “we/our/us”) are committed to protecting and respecting your privacy. We endeavor to comply with all applicable laws on privacy protection and personal data security. Gurren Buggie Privacy Policy, together with any privacy-related notices or statements that contain supplementary information in connection with particular Gurren Buggie products and services you are using (hereinafter referred to as “Privacy Policy”), outline our privacy practices regarding the collection, use and safeguard of your personal data through Gurren Buggie products and services, both online and offline we provide. In Privacy Policy, we also outline whom we may share or disclose to the collected personal data.
If you are a child, you shall access or use Gurren Buggie products and services only after your parent (or your guardian) read and agree to our Privacy Policy and consent to provide your personal data to Gurren Buggie.
1.How GURREN BUGGIE collects and uses data
This paragraph introduces how your data may be collected and used by Gurren Buggie products and services.
When you use or interact with Gurren Buggie products and services (for example, Gurren Buggie computers, software, official websites and customer support services), we may need to collect certain items of personal data from you and use it for specific purposes. The following description is an overview (not the exhaustive list) about how your data may be collected and used by Gurren Buggie. Please note that we will only collect certain items of your personal data for particular purposes based on the Gurren Buggie products and services you actually use. Also, the items of the personal data to be collected are varied from the nature of respective product and service. Moreover, in some countries, in order to avoid wrongfully collecting or using children’s personal data, you may need to additionally provide your date of birth or the contact information of your parent (or guardian) so that we could obtain the consent from your parent (or guardian). Furthermore, when you use Gurren Buggie products and services, we may collect the following anonymous data which could not directly or indirectly identify you.
When you use Gurren Buggie products and services, you do not have to provide your personal data requested by us. However, if you choose not to provide your personal data to Gurren Buggie, we may not be able to provide the corresponding Gurren Buggie products and services or respond to your inquires.
1.1 GURREN BUGGIE collection of personal data
Personal data means any data which could directly or indirectly identify you, such as your name, email address and IP address. Gurren Buggie may collect the following personal data based on your prior consent:
1. Your true, accurate, current and complete registration data, including your e-mail address, country/region and date of birth (now only requested in some countries) when you sign up for Gurren Buggie account. If you use your social media account (for example, your Facebook or Google account) to sign up for Gurren Buggie account, such social media provider (for example, Facebook Inc. or Google Inc.) may share your personal data under your social media account (for example, email address, name, nickname and date of birth) based on your consent.
Moreover, when you log in your Gurren Buggie account (Route: Visit Gurren Buggie official website https://www.gurrenbuggie.com →find “LOGIN” on the upper-right side of the website → insert the E-mail address and password you registered for Gurren Buggie account - find your data under “my Account”), you can provide additional personal data to edit your personal profile (for example, your picture, gender, address and profession), and to enjoy Gurren Buggie products and services associated with your Gurren Buggie account (for example, your product serial number for Gurren Buggie product registration, articles and pictures posted and uploaded on Gurren Buggie forums which may contain your personal data).
2. Your name, mailing/shipping/billing address (including zip code), contact information such as e-mail address and phone number when you make a purchase of our products or paid services (for example, purchasing Gurren Buggie products or warranty extension services through Gurren Buggie Store).
3. Your name, contact information such as e-mail address and phone number, mailing/shipping address (including zip code), country, product data such as product serial number, a copy of your invoice (in some countries, your name, address and other personal data may be included in an invoice), and payment details (such as VAT number or Tax Code) if any costs incurred when you request for customer services.
4. Your name, contact information such as e-mail address and phone number, submitted contents like posts, reviews and pictures, product data such as product serial number, a copy of your invoice (in some countries, your name, address and other personal data may be included in an invoice) when you enter our events or campaigns. The actual collected items of your personal data will vary from respective event or campaign. Moreover, if you are a winner of our event or campaign, or if you will receive giveaways from Gurren Buggie, you may need to additionally provide your mailing/shipping address (including zip code) and personal data for tax declaration (for example, your residential address, ID or passport number and its copy).
Furthermore, in addition to the above personal data, you may need to provide your bank account information when you join our cashback event.
5. Your age, gender, height, weight, body temperature, heart rate, blood pressure, movement of belly as well as certain data about your daily activities, for example, your step taken, calories burned, sleep patterns and diary records when you use our healthcare products and services.
6. Your product data, such as your product serial number, IP Address, MAC Address, IMEI number, Android ID number and other unique product identifiers when you use Gurren Buggie products and services.
7. Your location data associated with Gurren Buggie products and services, such as your GPS signal, data identifying nearby Wi-Fi access points and cell towers, the country, city, time zone, latitude, longitude, altitude and precision of coordinates where your product is located, movement speed of your product, your country and language settings on your product.
8. Your voice, video, communication records when you contact Gurren Buggie (for example, by calling to Gurren Buggie call center, using Gurren Buggie online chat services, filling out online application form on Gurren Buggie official website and sending emails to Gurren Buggie). Moreover, we may record your image through security cameras when you visit Gurren Buggie Royal Club repair stations or Gurren Buggie offices. Furthermore, we may collect your voice instruction as well as your video record which may contain the image of your home environment when you use our robot-related products and services. The above voice, video and communication records may contain your personal data.
1.2 How GURREN BUGGIE uses your personal data
We may use your personal data for the purposes below. Please note that Gurren Buggie does not sell your personal data.
1. To assess and improve the performance and quality of Gurren Buggie products and services.
2. To obtain customer feedback and to analyze user experience for the purpose of development and evaluation of new products and services.
3. To fulfill the sign-up process of Gurren Buggie account and to experience Gurren Buggie products and services associated with Gurren Buggie account (for example, product registration and Gurren Buggie forums services).
4. To provide delivery services (for example, delivering your purchased products) and order status updates, as well as to issue invoices.
5. To process and fulfill any subscriptions you have signed up for, including Gurren Buggie eDMs or newsletters to keep you up to date with the latest Gurren Buggie news, promotions and upcoming events. You may unsubscribe it at any time with no charge.
6. To send you important notifications and updates, such as software updates, security and technical notices and communications about changes to our terms, conditions and policies. Because of the importance of such notifications and updates, you may not opt out of receiving them.
7. To verify your identity, deliver event or campaign entries and rewards, contact you for event or campaign-related matters, provide cashback allowance, declare tax and provide shuttle services and cover you with insurance (if necessary) when you enter our events or contests.
8. To assist you on recording, analyzing, modifying and storing data including your body data, your daily activities and the activity results calculated from the data above. Moreover, we will support you on editing and accessing the data and activity results when you share this data with your family, caregivers or health care professionals.
9. To provide you with customer support services (for example, to fulfill your product repair requests and respond to your questions), our customer care and customer satisfaction survey for user experience analysis. Also, to protect your rights and interests and to adopt access control, we may collect your voice, video and communication records when you contact Gurren Buggie or visit our physical premises such as Gurren Buggie Royal Club repair stations and Gurren Buggie offices. Moreover, we may collect your voice and video records to assist Gurren Buggie robot-related products and services arriving at the specific destination upon your request.
10. To provide you with personalized marketing services, for example, using third party cookies to offer marketing communications and advertising that we believe may be of interest of you, or recommendation about services you may be interested in based on your use of Gurren Buggie products and services.
11. Any other purposes with your prior consent.
1.3 GURREN BUGGIE collection and usage of anonymous data
Anonymous data means any data which could not directly or indirectly identify you, such as your product model, software version and date of invoice. When you use Gurren Buggie products and services, we may collect the following anonymous data from you, and use it for any purposes. Moreover, when the following anonymous data is connected with your personal data listed above, we will also treat such anonymous data as personal data and protect it at the same level of protection for personal data.
1. Your log data associated with Gurren Buggie products and services, such as your product model name, product name, brand name, manufacturer name, part number, type and version of hardware (for example, CPU and motherboard) and operation system, factory-default settings, activation time, firmware update data (for example, the execution method for firmware update, update date and result of update), size of memory and storage, Read-Only Memory (ROM) related data (for example, type, version, build fingerprint and build description of ROM), camera resolution, product color, the telecom and network you use to connect to our products and services, the status of the network, telephony log data, standby status, crash history, preferred interface, type, version and language settings of browser, diagnosis and usage data, your usage behavior, version of GPS and Wi-Fi, system status (for example, usage status of battery, CPU and RAM) and local time.
2. Your application data associated with your usage and interaction with Gurren Buggie applications and software, such as the name and version of applications and software, the install and uninstall time, login and logout time, frequency and numbers of your usage, open and close time of applications and software, the category of your preferred applications and software, usage behavior settings, update version and update result.
3. Your purchase information of Gurren Buggie products and services (for example, the purchase date and reseller’s name) when you request for certain customer support services (for example, product repair services) or join our events.
2.Retention of your personal data
This paragraph introduces how long Gurren Buggie retains your personal data.
We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is permitted by law or required to fulfill other necessary purposes. For example, for customer relationship management purpose, we may retain your personal data within adequate and reasonable period; to comply with tax law or other laws and regulations, we may retain your personal data within the period requested by such laws and regulations; and to follow requests from governments or judiciary for purposes such as investigation or lawsuit, we may retain your personal data for longer retention period. Moreover, if you wish to withdraw your previous consent to collect your personal data from Gurren Buggie, we will stop collecting your personal data by your request and will only retain your personal data collected before such request for withdrawal.
3.To whom GURREN BUGGIE may disclose your personal data
This paragraph introduces Gurren Buggie may share your personal data to third parties under limited circumstances and purposes.
Your personal data will not be disclosed to any third parties without one of the following exceptions:
3.1 Your Consent
• We will only disclose or share your personal data to other third parties with your prior consent.
3.2 Service Providers
• We may disclose and share necessary items of your personal data to our service providers that provide services for or on behalf of us, for instance, marketing agencies assisting us with sending marketing communications and holding marketing events/campaigns, forwarder companies delivering repaired and purchased products to you, advertising campaign service providers offering data analytics services or advertisings and marketing communications based on cookies data collected through third party cookies, and customer service providers offering customer support services (for example, product repair, call center and online chat services) to you. These service providers shall only use your personal data in compliance with our instructions and with the scope of the purposes hereof; Gurren Buggie ensures that all of our service providers strictly comply with the Privacy Policy.
3.3 For legal, protection, security purposes
We may disclose or share necessary items of your personal data with third parties for one of the following legal or security purposes:
• To the extent it is required by applicable laws or regulations or competent governmental or judicial authorities, necessary to establish or preserve a legal claim or defense, or necessary to prevent fraud or other illegal activities.
• To protect the rights, property or safety of Gurren Buggie, our service providers, customers or the public, as required or permitted by law.
4.Cross-border processing of your personal data
This paragraph introduces Gurren Buggie may transfer your personal data to different countries, and we endeavor to comply with privacy-related laws and regulations in such countries.
You understand and consent that when you agree to provide your personal data to Gurren Buggie, your personal data may be transferred, stored, used or processed by Gurren Buggie and any of its affiliated entities or service providers that may be located in a different country to you. All said transfer, storage, usage or process of your personal data, shall be subject to the Privacy Policy and applicable laws on privacy protection and personal data security.
5.Cookies and similar technologies
This paragraph introduces how Gurren Buggie and third parties use cookies and similar technologies on Gurren Buggie products and services, and how you can manage cookies settings.
Gurren Buggie and our third-party partners use cookies (which are small text files placed on your products to personalize your user experience on Gurren Buggie products and services) and similar technologies such as web beacons to provide our products and services to you. When you visit one of our websites under Gurren Buggie website domain (including microsites and versions of particular country/region), such Gurren Buggie website may use some or all of the following cookies and similar technologies.
5.1 How we use cookies
1. In order to enrich and perfect your online experiences, we use the following cookies which are essential to Gurren Buggie products and services:
Function Example
Sign-up and authentication We use cookies to store your unique sign-up ID number and authentication data on your products. Cookies allow you to visit and move from page to page within Gurren Buggie products and services without having to log in again on subsequent visits, such as a ticket cookies provided by Gurren Buggie.
Storing your preferences and settings We use cookies to maintain your settings and preferences on your products, such as your preferred language, location or fonts; by storing the settings in cookies, it is not a necessity to re-apply your preferences and settings each time you visit our products and services, such as current site cookies and Entry Page cookies provided by Gurren Buggie.
User-input function We use cookies to temporarily store the data you insert on Gurren Buggie products and services, such as count cookies provided by Gurren Buggie. For example, when you enjoy your shopping experiences through Gurren Buggie Store, such cookies will help you to remember the product and the quantity you have just clicked and the data you inserted.
Security We use cookies to protect the security of your online activities, such as IP address cookies provided by Gurren Buggie. For example, when you purchase our products through Gurren Buggie Store, we may store your IP addresses in Gurren Buggie in order to help us verify the user who places an order on Gurren Buggie Store is same as the one who logins to Gurren Buggie Store.
Load balancing function We use cookies for load balancing function to provide you with stable browsing experiences on our websites, such as BIG IP Server New cookie provided by Gurren Buggie.
2. For analytics purpose and to provide you with personalized advertising services and other functions, we use the following cookies to optimize your experiences in using Gurren Buggie products and services:
Function Example
Analytics We use cookies to count the number and length of your visit in Gurren Buggie products and services as well as which part or features you visit the most as well. This data helps us analyze the performance and operation of Gurren Buggie products and services to improve performance and develop new features, functions and services, such as Google Tag Manager cookies and Google Analytics cookies provided by Google Inc. For the above purposes, when you browse our websites, we may store your personal data such as Gurren Buggie account through the above cookies.
Targeting and advertising We use cookies to collect data such as the advertisings you have viewed when using Gurren Buggie products and services to identify your interests.
This type of cookies is also used to help measure the effectiveness of the advertising campaigns, such as Hubrus DSP provided by Hubrus, Google AdWords cookies and Google Double Click cookies provided by Google Inc. The collected cookies data may be used between Gurren Buggie and advertising campaign service providers.
Watching videos embedded in our websites We use cookies to help us insert videos into our websites. For example, you can watch YouTube videos through our websites with this type of cookies provided by Google Inc.
5.2 How to manage cookies settings
1. Please note that you can configure cookies settings by accessing the browser you install to accept, block or delete some or all of cookies (for example, third party cookies).
2. In some countries, for the first time you browse Gurren Buggie websites, we may put a brief introduction on how we use cookies in a banner placed on the top side of such Gurren Buggie websites. You may freely choose to accept or block the above third party cookies through the cookies banner.
3. If you choose to block cookies, you may not be able to use all of the features of Gurren Buggie products and services.
4. The functions of cookies settings may vary depending on the type and version of browser you install. We try to list common and widely-used types of browsers as following. You may refer to the below linkages to understand how to control your cookies settings through browsers (The content in the following linkages is English. For your easier reading, please find the language option in the following linkages to select your preferred language). Also, if you do not use any of the following browsers, or the content in the following linkages is removed or not accessible, please visit those browsers’ privacy-related statements or support pages for further information. You may also refer to https://www.aboutcookies.org/ (the content in this linkage is English) which introduces how to manage your cookies settings through various browsers.
• How to control your cookies settings through Google Chrome browser:
https://support.google.com/chrome/answer/95647?hl=en
• How to control your cookies settings through Microsoft Internet Explorer browser:
https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
• How to control your cookies settings through Mozilla Firefox browser:
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
• How to control your cookies settings through Apple Safari browser:
https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
5.3Web Beacons
A web beacon is an often-transparent graphic 1x1 (pixel) GIF or PNG image that is implemented on websites or in an email to measure the effectiveness of campaigns. Gurren Buggie or our service providers may use web beacons to know if you visit certain pages or click links in Gurren Buggie products and services. We may implement web beacons in our marketing communications such as eDMs or Gurren Buggie newsletters to know which communication contents you have clicked or read. We will use the data from web beacons to improve our websites and Gurren Buggie products and services.
6. Third-party links in GURREN BUGGIE products and services
This paragraph introduces when you visit any links or use any services provided by third parties, please always refer to privacy-related statements issued by third parties.
Gurren Buggie products and services may contain links to third-party websites. Please be aware that Gurren Buggie is not responsible for the security, the privacy practices and the materials of those third-party websites. We encourage you to be aware of when you leave our websites, and to read the privacy statements of those third-party websites carefully. This Privacy Policy applies to Gurren Buggie products and services only.
7. Security
This paragraph introduces how Gurren Buggie protects your personal data and provides some suggestions on how to protect your personal data at your end.
We take precautions to protect your personal data against unauthorized access, alteration, disclosure or destruction. We conduct internal reviews of our data collection, storage and processing practices and technical and organizational security measures, as well as physical security measures to guard against unauthorized access to systems where we store your personal data.
Transmission of personal data between different locations of Gurren Buggie and its affiliated entities is performed through our secured wide area network. When you submit your personal data to us, your personal data is protected both online and offline.
However, Gurren Buggie cannot guarantee perfect security on the internet. To protect your personal data from unauthorized access, we recommend that you:
7.1 To appropriately protect your GURREN BUGGIE account, for example:
1. To use alphanumerical passwords when signing up Gurren Buggie account.
2. To use your own account name and password to log in Gurren Buggie account. Also, you are solely and entirely responsible for securing the confidentiality of your account name and password and for any and all activities that occur under your Gurren Buggie account.
3. To change your passwords of Gurren Buggie account on a regular basis.
4. To immediately contact us when you find that the account name/password of your Gurren Buggie account had been misappropriated. Gurren Buggie may suspend or terminate the permission to login to your Gurren Buggie account with such account name/password (or any part thereof), and remove your personal data related to your Gurren Buggie account.
7.2 To keep your products up to date by applying the latest available security updates for your software and use such tools as virus/spyware scanners.
7.3 If you become aware of a security and technical vulnerability affecting GURREN BUGGIE products and services, please contact us through GURREN BUGGIE Product Security Advisory Department at my.support@gurrenbuggie.com
8. How to manage your personal data
This paragraph introduces that if you may have any inquiries or requests on your personal data collected by Gurren Buggie, you may login to your “Gurren Buggie account”, visit “Gurren Buggie Privacy FAQ” or manage privacy-related settings on particular Gurren Buggie products and services you use. Also, you may contact us through “Customer’s Request on Personal Data” interface on Gurren Buggie official website, my.support@gurrenbuggie.com or by phone.
8.1 GURREN BUGGIE account
1. Please provide your true, accurate, current and complete personal data to Gurren Buggie under your Gurren Buggie account so that Gurren Buggie can provide you with the corresponding Gurren Buggie products and services.
2. You may view and change your Gurren Buggie account data by logging in to your Gurren Buggie account and editing your account data.
3. If you would like to subscribe or unsubscribe Gurren Buggie eDM and notice with Gurren Buggie news, latest products and services, you may change the setting by logging in to your Gurren Buggie account - find “Subscribe” on the left column - choose “YES” or “NO”. If you choose “NO” for unsubscription, please be noted that it may take around 2 business days to complete the unsubscription process.
8.2 GURREN BUGGIE products and services
You are free to choose to enable or disable sharing your personal data with Gurren Buggie through privacy-related settings in particular Gurren Buggie products and services at all times when you use such Gurren Buggie products and services.
8.3 Cookies settings (Please refer to “How to manage cookies settings”“Cookies and similar technologies” in this Privacy Policy.)
1. You can manage cookies settings through the browser you install to accept, block or delete some or all of cookies (for example, third party cookies) or adopt other settings at all times.
2. If you do not wish Gurren Buggie to provide you with personalized marketing services and advertisement through third party cookies, you may block or delete third party cookies through your browser at all times.
8.4 Contact GURREN BUGGIE to manage your personal data
If you have any inquiries or requests about your personal data under your Gurren Buggie account or other personal data collected by Gurren Buggie, such as request for access, correction, download, blocking or deletion for your personal data, please contact us by one of the following ways. For example, you may contact us if you think Gurren Buggie has wrongfully collected and used your personal data and may demand restriction of the use of your personal data under certain circumstances (for instance, you may contact us if you do not wish your personal data to be analyzed) at all times.
1. Please visit “Gurren Buggie Privacy Frequently Asked Questions (FAQ)” at https://www.gurrenbuggie.com/help-center
Also, if you have consented Gurren Buggie to collect your personal data through Gurren Buggie products and services, you are free to withdraw your consent by changing privacy-related settings in particular Gurren Buggie products and services (please refer to 8.2 in this Privacy Policy) or by submitting your request for withdrawal of consent to us. We will stop collecting your personal data and will only retain your personal data collected before such request for withdrawal.
8.5 Whenever you use GURREN BUGGIE products and services, we strive to maintain the accuracy of your personal data and protect your personal data against any accidental or malicious destruction. We will accommodate your requests regarding your personal data; however, we may not be able to fulfill your above requests in one of the following circumstances:
1. As required or permitted under application laws;
2. For legitimate business purposes;
3. Unreasonably repetitive requests that require disproportionate technical efforts and resources, for example, developing a new system or fundamentally changing the current practices;
4. Potentially risks on the privacy of others;
9. Children’s Privacy
This paragraph introduces that in order to protect children’s privacy, if you are a child, please seek your parent (or guardian)’s consent before you provide your personal data to Gurren Buggie. Also, if your parent (or guardian) would like to manage your personal data, he/ she may visit “Gurren Buggie Privacy FAQ” and contact us through “Customer’s Request on Personal Data” interface on Gurren Buggie official website, https://www.gurrenbuggie.com/help-center or by phone.
We do not knowingly collect personal data from a child below the age of sixteen (16) or equivalent minimum age in the relevant jurisdiction without parental consent. We encourage parent (or guardian) to take an active role in a child’s online activities and interests while using Gurren Buggie products and services.
If you are a child, please seek parental consent before your use of Gurren Buggie products and services. You may submit your personal data with parental (or guardian’s) consent to us only. Your parent (or guardian) can reach us through one of the contact channels listed in “8.4 Contact Gurren Buggie to manage your personal data” to consent to the processing of your personal data, to revoke or withdraw any consent previously given, to request for access, correction, download, blocking or deletion for your personal data. For example, your parent (or guardian) may contact us if he/she thinks Gurren Buggie has wrongfully collected and used your personal data and may demand restriction of the use of personal data under certain circumstances (for instance, your parent (or guardian) may contact us if he/she does not wish your personal data to be analyzed) at all times.
10. Sensitive Personal Data
In our general practices, Gurren Buggie does not ask you to provide sensitive personal data such as data about your medical or health records, political, religious or philosophical beliefs, criminal offences (alleged, or committed), criminal conviction background, racial or ethnic origin, trade union membership, sexual orientation, sexual history, behavior or genetic data. Please refrain from providing us with such sensitive personal data.
11. Changes to GURREN BUGGIE Privacy Policy
We may change the Privacy Policy from time to time, we highly recommend you periodically review the Privacy Policy posted on our websites. By accessing or using our products and services after the Privacy Policy has been updated, Gurren Buggie will deem that you consent to the Privacy Policy, including any updates. The most current version of the Privacy Policy will always be available on this page; a prominent notice such as email notification will be delivered to you about any significant changes. You can always check the “updated time” at the bottom for the most current version of Privacy Policy.
12. Contacting Us
If you have any inquiries, questions, comments or complaints about the Privacy Policy, or if you believe that Gurren Buggie did not comply with the Privacy Policy, please feel free to contact us. If you consider we may not appropriately deal with any issues related to your personal data collected by Gurren Buggie, please be noted that it is your right to lodge a complaint with government authorities handling personal data protection in your country.
GURREN BUGGIE LTD.
Attn: Personal Data Protection Committee
Address: 500 Terry Francine Street
San Francisco, CA 94158
Email: my.support@gurrenbuggie.com
Updated January 1, 2024 by Gurren Buggie Personal Data Protection Committee
Wholesale Inquiries
If you're interested in selling our cutting-edge products in your retail store, we'd love to hear from you! Please contact us at my.support@gurrenbuggie.com with your inquiry, and a member of our team will be in touch shortly.
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